SHIPPING & RETURN POLICY

SHIPPING POLICY

1) SHIPPING REGION

• We're using the known shipping couriers to deliver the goods in the safest and timely manner. We ship all the orders received before 8 am the same day or the next day.
• We ship orders across Canada except for Territories, Newfoundland/Labrador Remote, Hawaii, and Puerto Rico.
• We do not ship heavy or larger boxes (25 Kg & above) to PO boxes address.

2) SHIPPING RATES

• You do not have to pay anything for shipping (Free Shipping).

3) TRACKING

• The system will send the tracking number automatically, once the label is created.
• You can go on the courier's website and check the status of your order.

 

RETURN POLICY

• We ensure to provide our customer hustle-free return, All items purchased may be returned for any reason within 30 days upon receipt.
• Items returned must be in original packaging and fully disassembled along with all accessories included in the shipment.
• Return shipping cost will be paid by Topcrazydeals if the received item is damaged in transit, defective, incorrect else paid by the customer for buyer's remorse reason.
• Please contact our customer service team at topcrazydeals@topcrazydeals.com to initiate the return process.
• We may require pictures or videos of defective/damaged items to issue a full refund.